Avoid MyTravelution

Avoid MyTravelution On 27th September 2023 I attended a presentation by MyTravelution where I signed up to become a member and paid my R15000 joining fee on the same day. Upon receipt of my contract and payment schedule I noticed various discrepancies which I immediately brought to MyTravelutions attention via email along with my notification to cancel the agreement between myself and Mytravelution with immediate effect being within the 5 working days cooling off period as per clause 19.1 of their terms and conditions. I asked that my fee of R15000 be refunded immediately. On the 5th October 2023 I received via email a confirmation of the cancellation of the agreement. No Mention was made of the refund. Since then I have repeatedly requested my refund. On 23rd October 2023 I was notified via email that I was number 279 in the queue for refund! On 31st October 2023 after a further request on the progress of my refund I was advised the I was number 271 in the queue for refund. On 28th November 2023 I was advised that I am 269 in the queue!!!!!!!! Only 2 refunds have been done in a month!!! A further request for an update on the progress of my refund on 14th December 2023 I was informed that I am still at 269 - NO PROGRESS on the refund. .When will I receive my refund at this rate? This from a company that that insisted I pay the "membership fee" of R15000.00 IMMEDIATELY upfront. Why upon cancelation is my refund not actioned immediately by a self acclaimed good and financially sound company? I am not sure I will live long enough to receive my refund being a pensioner!