RM
Ronald M

1 reviews | Active since Sept 2016

19 Feb 2022, 17:55

24K cancellation for unused service

This company wants a 24k cancellation fee after misinformation in the presentation for something we never used.

0
Replies (1)
Mytravelution
Mytravelution's reply21 Feb 2022, 13:49
Official
Dear Ronald

We regret your frustration.  The cancel fee payable in terms of a fixed term agreement is as prescribed by the Consumer Protection Act.

Kind Regards
The Member Service Team