TA
Tracy A
1 reviews | Active since Feb 2019
18 Feb 2019, 09:45
WELL DONE MYTELNET KEEP UP THE GREAT WORK
With ever-changing technology, comes hiccups and bumps in the road..... and nothing can be perfect all of the time, but MyTelnet always give their best efforts in resolving issues swiftly. If our telephone lines are down for whatever reason, it’s never for longer than an hour or so and ALL staff at MyTelnet are friendly and keep in constant contact to reassure us that they are doing whatever they can to assist. Best decision we ever made as a company was to change over to MyTelnet.
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Mytelnet's replyOfficial
20 Feb 2019, 09:07Dear Tracy,
Thank you for your awesome review,
We understand nothing can be perfect, but through the hurdles we face we are pleased that we can come out delivering the best service we can offer and most importantly ensure our customers are happy,
Ultimately that is our end goal using the challenges we face to better our service delivery,
Again, thank you for your kind words,
Have a great day,
Customer Care Team
Thank you for your awesome review,
We understand nothing can be perfect, but through the hurdles we face we are pleased that we can come out delivering the best service we can offer and most importantly ensure our customers are happy,
Ultimately that is our end goal using the challenges we face to better our service delivery,
Again, thank you for your kind words,
Have a great day,
Customer Care Team
Mytelnet's reply20 Feb 2019, 09:07
Official
Dear Tracy,
Thank you for your awesome review,
We understand nothing can be perfect, but through the hurdles we face we are pleased that we can come out delivering the best service we can offer and most importantly ensure our customers are happy,
Ultimately that is our end goal using the challenges we face to better our service delivery,
Again, thank you for your kind words,
Have a great day,
Customer Care Team
Thank you for your awesome review,
We understand nothing can be perfect, but through the hurdles we face we are pleased that we can come out delivering the best service we can offer and most importantly ensure our customers are happy,
Ultimately that is our end goal using the challenges we face to better our service delivery,
Again, thank you for your kind words,
Have a great day,
Customer Care Team