1 reviews | Active since Jul 2017

08 Oct 2020, 12:47

Shockingly poor service

I wonder how they score so high when the service is shocking. We have a number of sites using Mytelnet and it is an ongoing problem with connectivity. We are down more than we are up. We have a dedicated lady who has promised the world to fix our issues to no avail. Seriously look elsewhere before using this company.

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Replies (1)
Mytelnet
Mytelnet's reply08 Oct 2020, 14:58
Official
Good Afternoon Mr Brad Gardiner, 

I hope you are well

We apologize for the disruption you have incurred, 

We are busy investigating these issues and will engage with you telephonically, this is priority to us and we will ensure you are provided with more information pertaining to the items raised. 

Thank you