DZ
DAWON Z
1 reviews | Active since Feb 2019
13 Feb 2019, 11:27
MYTELNET MUST BE BOYCOTTED
An absolutely pathetic REACTIVE organisation to deal with... Numerous incident tickets logged already during 2019. Apathetic attitude to service disruptions and/or general communication to their customers
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Mytelnet's replyOfficial
13 Feb 2019, 13:04Good Day Ashley,
Thank you for your feedback,
We apologize for the interference caused to your business during the time of the fault logged. Please note the Support team was able to restore all services in less than 30 minutes from the creation of the ticket.
We understand the discontent occurred on your part however we confident in our ability to ensure speed of action to any requests forwarded to us. Lastly, we appreciate your feedback as it is helpful to understand the experiences of our customer as we strive to ensure continuous growth in our service offering, Thank you Customer Care Team
Thank you for your feedback,
We apologize for the interference caused to your business during the time of the fault logged. Please note the Support team was able to restore all services in less than 30 minutes from the creation of the ticket.
We understand the discontent occurred on your part however we confident in our ability to ensure speed of action to any requests forwarded to us. Lastly, we appreciate your feedback as it is helpful to understand the experiences of our customer as we strive to ensure continuous growth in our service offering, Thank you Customer Care Team
Mytelnet's reply13 Feb 2019, 13:04
Official
Good Day Ashley,
Thank you for your feedback,
We apologize for the interference caused to your business during the time of the fault logged. Please note the Support team was able to restore all services in less than 30 minutes from the creation of the ticket.
We understand the discontent occurred on your part however we confident in our ability to ensure speed of action to any requests forwarded to us. Lastly, we appreciate your feedback as it is helpful to understand the experiences of our customer as we strive to ensure continuous growth in our service offering, Thank you Customer Care Team
Thank you for your feedback,
We apologize for the interference caused to your business during the time of the fault logged. Please note the Support team was able to restore all services in less than 30 minutes from the creation of the ticket.
We understand the discontent occurred on your part however we confident in our ability to ensure speed of action to any requests forwarded to us. Lastly, we appreciate your feedback as it is helpful to understand the experiences of our customer as we strive to ensure continuous growth in our service offering, Thank you Customer Care Team