1 reviews | Active since Nov 2019
don’t support mytelnet. Very poor service.you don’t receive statement and they suspend your services without notice.
I am very disappointed by mytelnet. The last time I spoke to billing department 5 months ago I requested my billing statement but nothing has been done. Billing department is *********** when ever I spoke to Shane he is very rude and aggressive.few days ago he suspended my account without notice ,I am sure if Salisha was there she was gone contact me as her client and discuss my account as she normally do.i was told she was on leave or in jhb for training..business’s must stop supporting this company called mytelnet. I also received complaints about lot of things that is done by mytelnet to other people who I introduce to them .also the treatment they get from billing department is terrible.when you contact technicians to ask about suspending the service ,they put you on hold more than 30 mins. Very terrible customer service.
