EM
Evidence M

1 reviews | Active since Jun 2015

15 Jun 2015, 15:19

Better service

Hi i would like to extend my gratitude towards Mytelnet technician Leon who surprised us when he came out on a Sunday Afternoon to fix our issues. When i called in to the office on Saturday they said someone will attend to the issue on Monday and we were without phones for the weekend which is our busy days. I was surprised to see a tech out yesterday afternoon to fix our phones. He sorted all our phones but had an issue with one phone, which he said he will have sorted by the morning because it was too late. He contacted us today and everything is now working. This is a great improvement from the last issue that took 1 week to be resolved.<br> <br> The Boat House

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Replies (1)
Mytelnet
Mytelnet's reply25 Jun 2015, 11:34
Official
Hello TheBoathouse,

Thank you for your feedback , Our vision at Mytelnet is to provide world class customer service. Leon is one of the many employees who strive daily to ensure this.


Regards
Customer Care