GM
Glass M
1 reviews | Active since Mar 2021
23 Mar 2021, 15:03
BAD AND POOR SERVICE!!!!!!!!!!!
PATHETIC AND TERRIBLE SERVICE, THINK WE PAY ONLY TO PHONE THEM AND COMPLAIN ABOUT THEIR BAD SERVICE!!!!! SO SAD THE PANDEMIC AS CAUSED SO MUCH HARM TO THE BUSINESS NOW MYTELNET ADDS TO THIS!!!!!! CUSTOMERS CANT SEEM TO GET THROUGH THE INTERNET LINES HARDLY WORK!!!!!! ALL TALK BUT NO ACTION.... NO MATTER HOW MUCH YOU STRESS ABOUT IT ALL THEY SAY IS SORRY BUT TILL DATE NO HELP!!!!!!!!!!!!!!!
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Replies (1)
Mytelnet's replyOfficial
13 Apr 2021, 10:48Dear Customer,
Thank you for your honest review and feedback,
At Mytelnet we appreciate the honest feedback from our clients as this only allows us to improve and strive towards the customer excellence milestones we set out for ourselves on a monthly basis.
We do admit we are not perfect and sometimes subjected to service interruptions that are out of our control, we do however take full responsibility for any and all inconvenience you have experienced,
The time of this issue, we had experienced a service interruptions from our Upstream provider, unfortunately we had no control of this and had to work tirelessly to implement a fai***** plan,
With that being said, we do agree this has caused unnecessary inconvenience to you, we sincerely apologize, and will work even harder to provide you with the service you deserve,
We appreciate you and your business! Thank you for your continuous support
Thank you
Thank you for your honest review and feedback,
At Mytelnet we appreciate the honest feedback from our clients as this only allows us to improve and strive towards the customer excellence milestones we set out for ourselves on a monthly basis.
We do admit we are not perfect and sometimes subjected to service interruptions that are out of our control, we do however take full responsibility for any and all inconvenience you have experienced,
The time of this issue, we had experienced a service interruptions from our Upstream provider, unfortunately we had no control of this and had to work tirelessly to implement a fai***** plan,
With that being said, we do agree this has caused unnecessary inconvenience to you, we sincerely apologize, and will work even harder to provide you with the service you deserve,
We appreciate you and your business! Thank you for your continuous support
Thank you
Mytelnet's reply13 Apr 2021, 10:48
Official
Dear Customer,
Thank you for your honest review and feedback,
At Mytelnet we appreciate the honest feedback from our clients as this only allows us to improve and strive towards the customer excellence milestones we set out for ourselves on a monthly basis.
We do admit we are not perfect and sometimes subjected to service interruptions that are out of our control, we do however take full responsibility for any and all inconvenience you have experienced,
The time of this issue, we had experienced a service interruptions from our Upstream provider, unfortunately we had no control of this and had to work tirelessly to implement a fai***** plan,
With that being said, we do agree this has caused unnecessary inconvenience to you, we sincerely apologize, and will work even harder to provide you with the service you deserve,
We appreciate you and your business! Thank you for your continuous support
Thank you
Thank you for your honest review and feedback,
At Mytelnet we appreciate the honest feedback from our clients as this only allows us to improve and strive towards the customer excellence milestones we set out for ourselves on a monthly basis.
We do admit we are not perfect and sometimes subjected to service interruptions that are out of our control, we do however take full responsibility for any and all inconvenience you have experienced,
The time of this issue, we had experienced a service interruptions from our Upstream provider, unfortunately we had no control of this and had to work tirelessly to implement a fai***** plan,
With that being said, we do agree this has caused unnecessary inconvenience to you, we sincerely apologize, and will work even harder to provide you with the service you deserve,
We appreciate you and your business! Thank you for your continuous support
Thank you