DL
DawonZA L
1 reviews | Active since Mar 2022
29 Apr 2022, 14:31
A NEW MYTELNET?
So... I've lambasted MyTelnet on this forum a few times in the past 2 years.... but hey, something seems to have happened over there...
Product stability... courtesy calls... allocating tickets to suitably competent technology people.... calling me reminding me for my input into ticket resolution.... saying something and then sticking to what they committed to?
Are we seeing a new MyTelnet?
Lets hope that the transformation continues... liking what I've been seeing/experiencing in the past 6 months...
Well done MyTelnet team.
Helpful (0)
Replies (3)0
Replies (3)
Mytelnet's replyOfficial
29 Apr 2022, 15:05Good Afternoon Ashley,
Ahhhhh what a journey it has been.......
We had our ups and downs, and truly took your feedback to empower and strengthen our service delivery ,
We are on a continuous drive to improvement and we are truly privileged to have the customers we do,
Thank you Ashley for your loyalty! for your honest input and for just being awesome,
Here's to a long ride together!
From your favorite
Customer Care Team
Ahhhhh what a journey it has been.......
We had our ups and downs, and truly took your feedback to empower and strengthen our service delivery ,
We are on a continuous drive to improvement and we are truly privileged to have the customers we do,
Thank you Ashley for your loyalty! for your honest input and for just being awesome,
Here's to a long ride together!
From your favorite
Customer Care Team
Mytelnet's reply29 Apr 2022, 15:05
Official
Good Afternoon Ashley,
Ahhhhh what a journey it has been.......
We had our ups and downs, and truly took your feedback to empower and strengthen our service delivery ,
We are on a continuous drive to improvement and we are truly privileged to have the customers we do,
Thank you Ashley for your loyalty! for your honest input and for just being awesome,
Here's to a long ride together!
From your favorite
Customer Care Team
Ahhhhh what a journey it has been.......
We had our ups and downs, and truly took your feedback to empower and strengthen our service delivery ,
We are on a continuous drive to improvement and we are truly privileged to have the customers we do,
Thank you Ashley for your loyalty! for your honest input and for just being awesome,
Here's to a long ride together!
From your favorite
Customer Care Team
DL
DawonZA L's updateReviewer Update
30 Apr 2022, 13:53Great that you listened, and acted.
Be sure that we will complain again, if you stagnate or drop the ball ;-)
Be sure that we will complain again, if you stagnate or drop the ball ;-)
DL
DawonZA L's update30 Apr 2022, 13:53
Reviewer Update
Great that you listened, and acted.
Be sure that we will complain again, if you stagnate or drop the ball ;-)
Be sure that we will complain again, if you stagnate or drop the ball ;-)
Mytelnet's replyOfficial
03 May 2022, 10:35 We got you :)
Mytelnet's reply03 May 2022, 10:35
Official
We got you :)