Inability to provide service offered

People are unable to access the server for mails on MWEB through a PC using ATEC. This means no sending or receiving. Now sadly for some people this actually means a lack of work and financial income. Considering it is only on this platform they have no desire to communicate with MWEB and try resolve the problem.<br> <br> Also the support center are not helpful and will not escalate the problem or caller to people who can actually assist or discuss reasonable or logical solutions to the problem. If nothing is done soon I feel I will have to increase the publicity of my complaints.<br> <br> I know for a fact I am not the only user with this issue as it was mentioned to me by one of the call center staff that other people are having the same issues. It is unacceptable and needs to be resolved. Sooner rather than later. Hire a network technician and work out your problems