Disgusting service and false advertising

ABSOLUTELY DISGUSTING customer service! Firstly, the package I had signed up for was falsly advertised and they are now charging me double than what I signed up for! Secondly, I have been trying to be in contact with them since I started my contract with them and they just ignore me, day in and day out!! I want to cancel this package that I never signed up for but I believe there will be a cancellation fee - Cannot confirm this however because they will not respond to me! But yet they still cannot show me where it said that they were going to start charging me double and where my signature was for that! Unbelievable. I think a call to my lawyer is in order!!!!