Unacceptable Service!

<p>We signed up for the Uncapped 6Mbps deal with Myiweb in April this year and have been experiencing issues ever since. When conducting speed tests during May we realised that our speed was constantly under 2Mbps and brought it to their attention. We have raised our concerns with regards to this numerous times over the past 5 months but we aren't getting anywhere! We are expected to pay for a service that either, runs at a third of the speed that we are paying for or is not running at all. We have sent all the screenshots and proof through to the Head Of Sales and Marketing as well as to the Sales Account Manager and nothing gets done! We have requested on numerous occasions that they cancel our service but still we are receiving invoices. I have been more than understanding and patient up to this point but no matter how many times I try and contact them and bring this to their attention, they fail to assist us. They were full of promises when we signed up and ensured us that we will get excellent service however their actions over the past 5 months prove otherwise. I would not recommend their services to anyone!</p>