No Refund, No service. Worst COMPANY STAY AWAY

I had a WiFi account with this company for more than two years. It was a Micro Fibre account with the little dish. Since the start there was endless problems, with signing the actual contract getting the stuff installed. Then when everything was installed, I would have regular breaks in my WiFi service. Sometimes up to three times a week I would have no WiFi. Even now when I cancelled because I moved to another provider for Fibre, there were endless issues. First they didn't respond to the email to cancel, Then they did, however they deducted a months subscription but cancelled the service immediately at the end of June. As it stands today I am still waiting for a refund after numerous calls. Every time they ill phone back, but no one does. This morning I was told that the refund will be in my account in a day or two, after I was told to wait seven working days which ended last week Thursday the 16th July. If I will get the refund still remains to be seen, they are drawing interest from my money and that is the reason for not paying. They can take the debit order immediately , but do not want to pay the bank fees to refund immediately. The worst company to deal with, STAY AWAY.