WB
Wessel B

1 reviews | Active since Jun 2021

19 Jun 2021, 16:21

Myiweb poor service

Its now been 5 days you have left your CPT based customers in the cold with zero Internet access.

During these 5 days have:

Parents been unable to provide an income Parents working remotely been unable to complete work assignments Parents been unable to provide their children a platform to do important work assignments required for end of year points. Have forced Parents to fork out personal money to buy data packages to try remedy the pain.

What do we get in return:

Day 1

No feedback and or updates (customer service)

Day 2

No feedback and or updates (customer service)

Day 3

No feedback and or updates (customer service)

Day 4

No feedback and or updates (customer service)

Day 5

Know its early, No feedback and or updates (customer service)

This issue is questionable seeing as before CPT cusromers experienced these issues were other parts of SA experiencing the same issues while we remained connected aroind the same time.

Meaning ... this is not a MYiweb ISP provider issue, but more a Myiweb itself issue, because how for the love of all things Sane can you experience the same issues @ the same time of the month.

We demand better service and rebates for money lost and wasted for a service that is far south on unacceptable.

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