MP
Mariette P

1 reviews | Active since Mar 2009

18 Sept 2023, 12:10

BEWARE - MYHERITAGE TAKES MONEY FROM YOUR ACCOUNT

Last year in September MyHeritage deducted R4200 from my credit card claiming it is for "subscription renewal" which I was unaware of and never approved by me. I immediately "unsubscribed" from "automatic renewal" on their website (that I was not aware of). On Friday, a year later, THEY DEDUCTED R2400 AGAIN! Also for subscription renewal. I attempted to contact them via email but am blatantly ignored. I have proof of email received last year that my subscription was cancelled.

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Replies (1)
MP
Mariette P's update22 Sept 2023, 16:08
Reviewer Update
MyHeritage refunded the money taken from my credit card.