Worst service, witholding of monies *******ly

We signed up with MyGate in December, were promised a 5 day turnaround, it took 3 weeks.<br> On loading our profile they misspelled our name so all of our initial debit orders bounced.<br> Instead of paying us out in 14 days this resulted in paying us at 30 days. We had to phone and phone and phone to get them to take any action. Their FM Jonathan was off sick/not at work on a couple of occasions so no one else could act (or so they made out) They were of course very quick to take 3 times their monthly fee off our account at the beginning of the month before any service had been rendered.<br> As they had made the error they pushed our RD% up to 50%. <br> Although they collected from our clients and charged us promptly each month, this non-payment of funds and withholding our monies *******ly repeated January, February and March.<br> We have had to waste hours and hours and hours of time following up on this and literally begging to have our monies repaid.<br> Their service is disgusting, the client service agent who has tried to be helpful is even totally embarrassed by this ********* company who keeps making empty promises not delivered on and keeps taking ours and our clients monies. This is *****.