MyCalture Disgraceful Service & Customer Care!

I have had MyCalture as a Hosting Service Provider for the past 2.5 years. Earlier this week i tried logging onto my hosting platform ''cpanel'' only to find out that my provider (MyCalture) had not renewed my certificates. Apon querying the incident i was responded to a day later in a manner that was not acceptable, furthermore they queried my account standing which was settled a year in advance. In my state of dissatisfaction i responded in a suitable manner in which to address my opinions on the service received only to be responded by the owner of the company Mr Hoffman, whom instead of rectifying the issue chose to chase me away as a client and offer to reimburse me of my fees of which he stil needs of proof of.it is unclear to me how a company of which i have had an account for over 2.5 years has no records or accounting infrastructure however when it was time for me to pay my account i received an email! i am disgusted by this service and customer relations provided Mr Hoffman and his team! i will strive to ensure as many corporate companies know about their lack of services to ensure this does not happen to anyone else. <br> All email and payment correspondence is available.