1 reviews | Active since Jul 2017

24 Jul 2017, 12:15

Terrible after sales service:

<p>Myaa – Auto : Waited three weeks for the licence documentation...... In this period I had to drive the vehicle without licence and false number plates..... Eventually sorted..... Refund on my license and plates took additional three weeks..... Daily different excuses..... Had the Satnav system replaced at my own cost with the insurance that they will refund my expenses.... Two weeks waiting period ... Myaa auto Mr R & Mr Y had daily excuses ... I am happy with the vehicle Quality etc and the service I received till I signed on the dotted line .... There after I've been battling daily to get after sales service. Most of the communication was done via email, whatsapp and whatsapp voice notes so I have all the proof should I need to use it. So disappointed in Myaa auto ...I should have read Hellopeter before I made use of their vehicle on offer, so we learn unfortunately.... Now I am here reading other peoples bad experiences and, battling with my own... My advice will be , let them sort out the vehicle before you sign on the dotted line or carry on with vehicle hunting. As you can read from this blog there are numerous clients with the same complaints. Received payment today after weeks and weeks ....About 16 follow up messages, email and numerous calls made the past 45 days.</p> <p>I don’t have the patients to try and go through this all again to try and get the Service books and owner’s manual ....not even thinking of trying to recover the cost for the Aircon gas refill.</p> <p>Thought If you buy a second hand vehicle in the R200 000 ++ class you would receive good after sales service.</p> <p>Happy Vehicle Hunting</p> <p>Thus I can’t recommend Myaa auto to anybody. L</p> <p>Best Regards.</p>

0
Replies (1)
's update18 Jan 2018, 08:53
Reviewer Update
After 8 Months and two week my traded vehicle is stil not removed from my name. I can not renew any of my other vehicles licences or the three trailers I own due to outstanding license fees on the traded vehicle. I have logged a complaint with the Motor industry Ombudsman to try and help sort this issue. Myaa Auto has daily excuses and have no intention the resolve this matter. My advice would be to any future client if they read this is to rather sauce another vehicle at a different dealer.