1 reviews | Active since Sept 2012
From Day 1 I never got what I wanted
Talk about the most appalling Customer Service I ever got. From day 1 they gave me the run-around. I purchased a car from them on 27/06 and to date, it's now 06/8/2015 I still have not received any papers. Every time they swing me a different story and dont even have the decency to answer my calls or reply to any of my emails. Finally the called my father last week on the 30/7/215 and advised they got the papers and he can come in to sign. Now they changed there mind apparently they can't put the car on my father's name as per our initial request on the day we purchased the car...and this after as per the salesman's comment I paid them R5000 to registration and number plates to have the car registered in my fathers' name... and I have the invoice to proof it. These people never adhered to any of my request... but when we wanted to take the car back within the month, the manager told my father we wont get any refund, after he was the 1 in breach of contract. I hope people read my review and just dont support them..... The 2ndhand motor industry have to come to realize they cant ******** consumers all the time and get away with it.
According to our records you agreed and signed for a vehicle for the price of R55000.00. It is noted on file that you initially short paid for the vehicle by only transferring R50 000. This was then rectified by yourself by paying the balance of R5000 that same day. We did not charge you for the license and registration of the vehicle - please refer to your invoice.
There is also no written consent given by yourself to transfer the vehicle to a 3rd party. This is why the vehicle is registered in the name of the person who signed the invoice - in this case that would be you.
it is also my understanding that you have your original registration papers.
Please specify the nature of your complaint so that MYAA Auto can attend to it and how you would like to have it resolved?
According to our records you agreed and signed for a vehicle for the price of R55000.00. It is noted on file that you initially short paid for the vehicle by only transferring R50 000. This was then rectified by yourself by paying the balance of R5000 that same day. We did not charge you for the license and registration of the vehicle - please refer to your invoice.
There is also no written consent given by yourself to transfer the vehicle to a 3rd party. This is why the vehicle is registered in the name of the person who signed the invoice - in this case that would be you.
it is also my understanding that you have your original registration papers.
Please specify the nature of your complaint so that MYAA Auto can attend to it and how you would like to have it resolved?