Based on recent customer reviews, My Tech Zone is overwhelmingly criticised for debit orders loaded without clear consent, with monthly amounts around R140 to R169 leaving accounts of customers who say they never signed up or were promised loan and credit score assistance that never materialised. Complaints centre on unanswered phones, transferred calls, missing cancellation letters and unpaid refunds. A smaller but consistent group praises the cancellations team, naming agents such as Masana, Takalani, Camille and Nikitha for patient, professional help in stopping unwanted deductions.
Replied to 80% of negative reviews
Reply time on negative reviews: 435h 12m
TrustIndex
4.1
Reply Time
435h 12m
NPS Score
-100
Recommended: Unlikely
Replied to 80% of negative reviews
Reply time on negative reviews: 435h 12m
Nov '25 - Oct '26
Frequently Asked Questions About My Tech Zone
What do customers say about My Tech Zone?
Based on recent customer reviews, My Tech Zone is overwhelmingly criticised for debit orders loaded without clear consent, with monthly amounts around R140 to R169 leaving accounts of customers who say they never signed up or were promised loan and credit score assistance that never materialised. Complaints centre on unanswered phones, transferred calls, missing cancellation letters and unpaid refunds. A smaller but consistent group praises the cancellations team, naming agents such as Masana, Takalani, Camille and Nikitha for patient, professional help in stopping unwanted deductions.
Is My Tech Zone trustworthy?
My Tech Zone has a TrustIndex of 4.1 out of 10 on Hellopeter, based on 43 reviews in the last 12 months. They reply to 80% of negative reviews, typically within 435 hours 12 min. Hellopeter has tracked My Tech Zone across 85 total reviews. How is the TrustIndex calculated? →
Recent reviews (43)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Feb 2026
Fantastic product with amazing benefits
Fantastic product with amazing benefits. Provided with personal login details to utilize this incredible benefit.
1 reviews | Active since Feb 2026
Fantastic product with amazing benefits
Fantastic product with amazing benefits. Provided with personal login details to utilize this incredible benefit.
1 reviews | Active since Sept 2026
False phone contract
They lured me into thinking they are offering me a phone contract while they were opening a debit order of R169 per month. I want out when I call them they don't resolve it. They don't have an email address their phone number is ***
1 reviews | Active since Sept 2026
False phone contract
They lured me into thinking they are offering me a phone contract while they were opening a debit order of R169 per month. I want out when I call them they don't resolve it. They don't have an email address their phone number is ***
1 reviews | Active since Apr 2021
Stop deducting money from my account
Mytechzone keeps deduction money from my account even though the contract has expired. Iv called in several times for the past 4 months. When they do answer they keep transferring my call. I need mytechzone to stop deducting R140 from my account. It's the fifth month now
1 reviews | Active since Apr 2021
Stop deducting money from my account
Mytechzone keeps deduction money from my account even though the contract has expired. Iv called in several times for the past 4 months. When they do answer they keep transferring my call. I need mytechzone to stop deducting R140 from my account. It's the fifth month now