Unacceptable service

<p>In November 2016 i purchased a property from My Roof and was under the impression that all necessary transfers from the seller to myself had been done accordingly,specifically that of the electricity account.</p> <p>I was led to believe that the seller settled her outstanding bill with City power and a new account was opened for us.After the first month when i did not receive an electricity bill i enquired with City of Johannesburg only to find out it was registered on prepaid from 2013. I however do not have do not have a prepaid meter in the property and i am now being told that i will have to pay a fine of R10 000 and my electricity will be cut until the fine is paid and then only can i open a new account with City power.Why was this not picked up during the registration process? i refuse to be liable for this fine!I expect My roof to address this with the previous owner urgently!!!</p>