KH
Kim H

1 reviews | Active since Dec 2016

07 Dec 2016, 16:25

Incompetence!!!

<p>I have been struggling to cancel My PA subscription since December 2015. Every month the debit order still goes off even though it shows on their system that it has been cancelled. I have spoken to so many people already, and they all promise to get back to me but never do. 1 year! A whole year I have been patient, well I'm am sick and tired of having to call during my work hours to fix their problem! Last week I spoke to a supervisor, Ronel who promised that by Monday or Tuesday I would have gotten feedback as she was going to email the Regional Manager who is apparently on the ball.. Today is Wednesday and I have not heard a single thing from anyone. I am sick and tired of wasting time and money calling after you people!</p>

0
Replies (1)
My Personal Assistant
My Personal Assistant's reply15 Jun 2017, 12:16
Official

Hi Kimmi171

Your query was resolved in December 2016.

Regards