Based on recent customer reviews, My Kleine Winkel is valued as a trusted online security and home retailer, with shoppers praising rapid nationwide delivery, secure packaging and clear order updates from purchase to doorstep. Buyers of panic buttons, solar motion detectors and cameras highlight knowledgeable pre-sale advice, with staff such as Le Roux helping match products to specific needs, plus detailed product videos and quick after-sale support. Pricing is seen as fair. One dissatisfied buyer criticised panic button GPS accuracy, an audible SOS call and an unintuitive management platform.
Replied to 100% of negative reviews
Reply time on negative reviews: 5h 10m
TrustIndex
7.1
Ranking
#6
in Online Shopping
Reply Time
2h 40m
NPS Score
100
Recommended: Very Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 5h 10m
Nov '25 - Oct '26
Frequently Asked Questions About My Kleine Winkel
What do customers say about My Kleine Winkel?
Based on recent customer reviews, My Kleine Winkel is valued as a trusted online security and home retailer, with shoppers praising rapid nationwide delivery, secure packaging and clear order updates from purchase to doorstep. Buyers of panic buttons, solar motion detectors and cameras highlight knowledgeable pre-sale advice, with staff such as Le Roux helping match products to specific needs, plus detailed product videos and quick after-sale support. Pricing is seen as fair. One dissatisfied buyer criticised panic button GPS accuracy, an audible SOS call and an unintuitive management platform.
Is My Kleine Winkel trustworthy?
My Kleine Winkel has a TrustIndex of 7.1 out of 10 on Hellopeter, based on 16 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 5 hours 10 min. Hellopeter has tracked My Kleine Winkel across 140 total reviews. How is the TrustIndex calculated? →
Recent reviews (16)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2014
I would recommend My Kleine Winkel, I bought solar alarms almost 5 years ago and they still work perfectly, we upgraded and added more solar alarms with a remote
I would recommend My Kleine Winkel, I bought solar alarms almost 5 years ago and they still work perfectly, we upgraded and added more solar alarms with a remote. The delivery was perfect, absolutely no drama, well done !!
1 reviews | Active since Jan 2014
I would recommend My Kleine Winkel, I bought solar alarms almost 5 years ago and they still work perfectly, we upgraded and added more solar alarms with a remote
I would recommend My Kleine Winkel, I bought solar alarms almost 5 years ago and they still work perfectly, we upgraded and added more solar alarms with a remote. The delivery was perfect, absolutely no drama, well done !!
1 reviews | Active since Sept 2012
Excellent service and products
Excellent service and products. Delivery was exceptionally fast!! Was kept up to date with the whole process. Easy online purchase. You can trust them. Thank you for Excellent service!
1 reviews | Active since Mar 2009
Trustworthy and responsive
I needed to get a panic button for my mom, and had been looking around for a while, even purchased something from another store which we ended up returning as it was useless. We purchased the Portable Panic Button with GPS and 2-Way Calling from My Kleine Winkel. There is so much info provided (incl. videos) on the product both on the site and via email, and the support has been amazing! Even this morning, I contacted them with an issue on the device and their response was so quick and the advise given spot on (not an issue with device it seems, but with user!). So far have been really pleased we went with them
1 reviews | Active since Mar 2009
Trustworthy and responsive
I needed to get a panic button for my mom, and had been looking around for a while, even purchased something from another store which we ended up returning as it was useless. We purchased the Portable Panic Button with GPS and 2-Way Calling from My Kleine Winkel. There is so much info provided (incl. videos) on the product both on the site and via email, and the support has been amazing! Even this morning, I contacted them with an issue on the device and their response was so quick and the advise given spot on (not an issue with device it seems, but with user!). So far have been really pleased we went with them
1 reviews | Active since Jul 2024
Easton 10W Solar LED Floodlight with Motion Sensor
Item as described, packaged well and arrived Fast. I bought the 10w, sensitivity on the sensor is good. I was worried that it was not working, but it was only due to the charge time required. Even charged with overcasr weather, but it took a full 24 hour before i could test and set up the unit. A good buy so far, lets see how long it lasts.
1 reviews | Active since Jul 2024
Easton 10W Solar LED Floodlight with Motion Sensor
Item as described, packaged well and arrived Fast. I bought the 10w, sensitivity on the sensor is good. I was worried that it was not working, but it was only due to the charge time required. Even charged with overcasr weather, but it took a full 24 hour before i could test and set up the unit. A good buy so far, lets see how long it lasts.
1 reviews | Active since Aug 2014
I needed some advice wrt the movement sensors advertised
I needed some advice wrt the movement sensors advertised. I made call and Le Roux promptly helped me determine which product would best suit my needs. The items were well priced, delivered promptly and as advertised.
1 reviews | Active since Aug 2014
I needed some advice wrt the movement sensors advertised
I needed some advice wrt the movement sensors advertised. I made call and Le Roux promptly helped me determine which product would best suit my needs. The items were well priced, delivered promptly and as advertised.