DL
Daniel L

1 reviews | Active since Dec 2015

28 May 2018, 17:38

Stay away!!!

Horrible!!!! Very quick to get your details and to process your claims but when it comes to do the actual work it's a nightmare. So I got a chip in my windscreen and approached myglass to have it fixed. Since my work force my to be pretty much on the road all the time I requested that it gets repaired either on a Saturday or in the afternoon round about half past five. This was a problem since it doesn't seem they work on Saturdays or normal working hours for that matter. I was told that a technician will phone me back...... he never did, claim has been processed with my insurance but still no service. Decided this morning (a week later) to call them and ask them what's happening. I then was told that a technician can be at my place at 4 pm so I took of work got home early and now it's currently 17:30 BUT STILL NO ONE TO FIX MY WINDSCREEN. Phoned the representative and he SMS me a number of the technician extremely unprofessional! I will not recommend these idiots to my worst enemy. Just take your car to PG Glass and get it over and done with it's way better.

0
Replies (0)