GP
Graeme P

1 reviews | Active since Jan 2022

16 Jan 2023, 22:21

Useless useless useless useless useless useless

Useless useless useless, been trying for 6 hours to resolve authentication problem after one years membership, impossible to get a live agent to resolve, as it's as all computer generic responses unable to resolve problems. Useless useless useless useless useless useless useless

0
Replies (6)
GP
Graeme P's update16 Jan 2023, 22:26
Reviewer Update
Waste of money waste of time
GP
Graeme P's update16 Jan 2023, 22:51
Reviewer Update
To add insult to injury, you get another useless computer generated response telling you to do the basic ***** level checks , useless useless useless useless useless useless useless useless.
GP
Graeme P's update16 Jan 2023, 23:53
Reviewer Update
Now 8 hours later and redoing the same forms , and completing 50 log ins on the oldest querty application to get the response I'm not a registered account . This is the most useless of any app I've ever encountered, waste of time and money my bet the ANC run it , it's their trademark uselessness.
GP
Graeme P's update17 Jan 2023, 00:09
Reviewer Update
Only now after researching this app do I discover there is not a single positive post about it only 1 star ratings , now how the hell to get a refund
GP
Graeme P's update17 Jan 2023, 21:19
Reviewer Update
24 hours later still no assistance because it's all computer generic, you can't get a live person to resolve the technical faults , pathetic and useless service.
My Family Cinema
My Family Cinema's reply20 Jan 2023, 21:30
Official
Hi, MyFamilier!

 We are sorry you were not able to access your MFC account.

You can write by this email:  ***   and we will respond you as soon as we can. 

 We remain at your disposal for any further questions,The My Family Cinema Team