Pathetic service and Staff.

Hello,

Firstly, the South African side of MFC is pathetic with streaming. I have conducted internet speed tests and my speeds are above 35mb/s download and 15-20mb/s upload. This is sufficient for smooth streaming. It's your servers that's the problem. Some movies that I do want to watch says it can't connect even when it says it's connected. So it's now becoming a problem. If it carries on like this I will cancel my service. Netflix performs far better in this regard.

Secondly, I don't know what your staff are doing but they are messing around and service is Fvcking pathetic. I don't know if your management is mentally challenged or high when they hired the staff because they are useless. I app**** for the resellers program. Some idiot by the name Franco was supposed to respond and correspond.......which never happened. I sent an email complaint about this. Not one customer service or HR agent bothered to even get back to me......this is really poor work ethic on your part. And puts a really bad name towards MFC. Which is a shame really because the content is good but from the looks of things the management is really shyte. My opinion of MFC now is that you don't deserve the money I spend. Because I have me and my mother using your service, which I am strongly thinking about cancelling due to the lack of customer service and HR's capability to lias with applicants of the resellers program.

I hope that the managing director sees this complaint so he can see what shyte staff he has looking after such a brilliant franchise. What a pity..... really pathetic I must say yet again.