Not happy about my family cinema

Good day hope you are well

Im not very happy as i googled why my family cinema is no longer working the they say mfc is perm gone as i just feel if they knew its not doing good they could atleast gave us a heads up with a message like they ask for me to pay ,as i paid for a whole year R750 about 4days ago just for me to find out its not working anymore i know there is a lot of people using mfc and R750 is not much for some people but for me its alot and i work hard for my money . And its also not just about that if they gave us a heads up i could atleast saved my progress on my series i was watching this just suck.