Accounts department non-existent and ***********! (Automated responses)

Previously I wrote a review regarding my poor service received from MFC. After 14 days the issue was finally resolved and I was connected. Well things escalated after that. Although I paid for a full month but only had service from the 15th of November, they started trying to deduct another premium for the last 8 days costing me R8.50 per day. So they have costed me R68.00 in bank charges and I feel this is un-acceptable. You can't speak to them as everything is automated responses. I would like to warn potential customers to be careful of this company. I had to cancel my bank card and get a new card in order to stop the daily debit order from trying to be submitted.