Bad company to work with

super disrespectful manager looking to remind you its your account instead of coming with a way to solve the issue at hand...They don't answer calls nor respond to emails...their WhatsApp line is always offline...I made a payment of just over R12k between April & May 2020, called my creditors and the last payment they received was in Feb 2020, where are my funds going. when you ask them questions, they are quick to terminate your contract. very RUDE people and BAD company to help anyone with anything