PH
Patrick H
1 reviews | Active since May 2013
22 Mar 2015, 11:07
Zero Loyalty to existing Mweb Customers !!
New Customers receive a new Mweb modem free with their 6 month contract. Existing 2010 customer never wanted or had a mweb modem, now I need one and it will cost me R495.00 for the same modem. Same monthly installments, same plan ADSL Uncapped 2mb.<br> Nice one Mweb!! Keep up the good work looking after your existing customers. <br> Loyalty too your existing customer ??<br> <br> MWEB's best selling products<br> Uncapped ADSL + Free Router<br> 20GB Capped ADSL only R145pm<br> 75GB Capped ADSL only R349pm<br> <br> [URL Removed]
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Mweb's replyOfficial
23 Mar 2015, 16:15Hello Patrick_Han****,
We have tried unsuccessfully to contact you since this complaint was posted.
Our calls remain unanswered, please provide us with an alternate contact number in order for us to assist you.
Kind regards
MWEB Client Services
We have tried unsuccessfully to contact you since this complaint was posted.
Our calls remain unanswered, please provide us with an alternate contact number in order for us to assist you.
Kind regards
MWEB Client Services
Mweb's reply23 Mar 2015, 16:15
Official
Hello Patrick_Han****,
We have tried unsuccessfully to contact you since this complaint was posted.
Our calls remain unanswered, please provide us with an alternate contact number in order for us to assist you.
Kind regards
MWEB Client Services
We have tried unsuccessfully to contact you since this complaint was posted.
Our calls remain unanswered, please provide us with an alternate contact number in order for us to assist you.
Kind regards
MWEB Client Services