JM
Jean M

1 reviews | Active since Apr 2018

20 Apr 2018, 13:28

Your front line is weaf AF

I would please like to cancel my order for the LTE router with immediate effect. My ID is ********** 140186. And notw that Zoe/Zoey and Sobabile of your call center are responsible for this. Your calls are recorded and i dont want to waste my time explaining the same story to 15 people. Kindly call me to confirm order *** cancellation.

Thank you

0
Replies (1)
Mweb
Mweb's reply20 Apr 2018, 14:52
Official

Good day Dugaton86

Thank you for raising this matter with us.

As discussed with our client service representative, this matter has now been addressed and escalated to process your request.

We will investigate what has transpired during your exchange with our consultants and we will contact you to advise on the way forward regarding your request.

We're really sorry that you have decided to cancel the service and will contact you once we have feedback.

Kind regards

MWEB Client Services

Best regards,