WK
Wesley K
1 reviews | Active since May 2019
09 Apr 2026, 20:46
Your customer service is beyond poor
So mweb send a message to me on this platform to get in touch with them on their platform but ive been struggling waisted alot of airtime they really a ****
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Replies (2)WK
Wesley K's updateReviewer Update
09 Apr 2026, 20:50Been on the line today for 2h30 just to get cut off by your agents
WK
Wesley K's update09 Apr 2026, 20:50
Reviewer Update
Been on the line today for 2h30 just to get cut off by your agents
Mweb's replyOfficial
10 Apr 2026, 10:21Hello Wesley. We understand how frustrating it is when you’ve already spent time and airtime trying to get support without a smooth outcome. That experience is not what we aim for, and we hear your concern clearly.To help you properly and take this forward, please send us a private message with your query so we can engage with you directly and securely on your account. We’ll also need you to confirm your registered email address so we can access your details and assist without any further back and forth.Once received, we will take ownership of your case and ensure you receive clear, direct support through to resolution.We appreciate you reaching out, and we’re here to help get this sorted for you.Kind regards,
The Mweb Team
The Mweb Team
Best regards,
Mweb's reply10 Apr 2026, 10:21
Official
Hello Wesley. We understand how frustrating it is when you’ve already spent time and airtime trying to get support without a smooth outcome. That experience is not what we aim for, and we hear your concern clearly.To help you properly and take this forward, please send us a private message with your query so we can engage with you directly and securely on your account. We’ll also need you to confirm your registered email address so we can access your details and assist without any further back and forth.Once received, we will take ownership of your case and ensure you receive clear, direct support through to resolution.We appreciate you reaching out, and we’re here to help get this sorted for you.Kind regards,
The Mweb Team
The Mweb Team
Best regards,