You pay for the service while you wait for them to install and connect you

The fact that I am complaining before I even start with the services is really concerning. While you state that the order will take 7 - 14 working days to be delivered, why do you charge a customer for services that haven't even started? A debit order for the Month of Feb went off my account before I even got the router delivered. The router is just the device, nothing has been installed yet. I am still waiting for installation and I am on day 6/14 but according to you, I should pay for services I haven't even started using? Are you not supposed to pro-rata the monthly fee based on when the installation and connection is done? A mere interest in the service does not warrant you to make me pay a monthly fee when you haven't even connected me. Right now I am double paying, but only Vodacom is providing me with data and MWeb is taking the money and giving me nothing.