WR
Wilma R

1 reviews | Active since Oct 2019

24 Mar 2026, 14:51

You can phone me on ...

You can phone me on *** you gave my account over toe debt collection when I don't even have one with you any more ??????

0
Replies (1)
Mweb
Mweb's reply24 Mar 2026, 14:59
Official
Good afternoon,  Wilma.
Thank you for bringing this to our attention. We understand how concerning this must be, especially if you no longer have an active account with us. We’ve escalated this to our Billing team for a full review, and they will assess the account status and provide you with direct feedback as soon as possible. Our priority is to ensure everything is accurate and resolved correctly. To protect your privacy, we won’t engage via phone on this platform. Please send us a direct message with your ID number and contact details so we can securely link your query and keep you updated. We appreciate your patience while we work through this with urgency. 

Kind regards, 
The Mweb Team