TR
Thabiso R
1 reviews | Active since Jan 2015
29 Jan 2015, 15:36
Wrong Billing and early contract termination
As i have been Mweb customer since i signed for CellC 12 months contract. I have been billed incorrectly and been exploited for three months for data i wasnt able to use due to courier company making unending excuses and blaming it on location not found.i have been requesting early termination of contract as i am no longer happy with this agrrement as i continue to pay wrong amounts against what i used and cost of such used data, using Mweb OOB rate per MB. Enough is enough.
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Mweb's replyOfficial
30 Jan 2015, 08:43Hello tratlou,
Thank you for taking the time to raise your concerns.
As per your discussion with our Customer service consultant, this matter has now been addressed.
We will remain in contact with you until this has been resolved.
Kind regards
MWEB Client Services
Thank you for taking the time to raise your concerns.
As per your discussion with our Customer service consultant, this matter has now been addressed.
We will remain in contact with you until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply30 Jan 2015, 08:43
Official
Hello tratlou,
Thank you for taking the time to raise your concerns.
As per your discussion with our Customer service consultant, this matter has now been addressed.
We will remain in contact with you until this has been resolved.
Kind regards
MWEB Client Services
Thank you for taking the time to raise your concerns.
As per your discussion with our Customer service consultant, this matter has now been addressed.
We will remain in contact with you until this has been resolved.
Kind regards
MWEB Client Services
Best regards,