AH
Adrie H

1 reviews | Active since Jul 2013

08 Jan 2018, 11:20

Worst than Government

MWEB CALL CENTRE - holding more than 20 minutes - the are more useless than the Government switch boards .

Adrie Hechter ********** 441

0
Replies (1)
Mweb
Mweb's reply11 Jan 2018, 11:59
Official

Good Day adrieh,

Thank you for taking the time to raise your concerns.

Please accept our apologies for hold times experienced when making contact with us.

The account reflects that you have managed to make contact with us since and the router set up has been completed.

In future, you do have the option of contacting us via the Social Media platforms to minimize hold times.

Please do let us know should you require any further feedback or assistance.

Kind regards
MWEB Client Services

Best regards,