GS
Gert S
1 reviews | Active since Jun 2011
13 Dec 2015, 08:45
worst SP
DONT use mweb, they have no clue how to fix slow speed i guess its because of cheap labour.!!<br> I keep phoning and complaining and all they do is tell me they reset it. So i the customer must keep paying for something i dont get!!!
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Mweb's replyOfficial
14 Dec 2015, 09:51Hello gertsmit,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this was not a convenient time to talk.
We have escalated this to our technical specialists to investigate, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this was not a convenient time to talk.
We have escalated this to our technical specialists to investigate, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply14 Dec 2015, 09:51
Official
Hello gertsmit,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this was not a convenient time to talk.
We have escalated this to our technical specialists to investigate, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this was not a convenient time to talk.
We have escalated this to our technical specialists to investigate, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,