JE
James E
1 reviews | Active since May 2018
07 Sept 2026, 11:30
Worst services
I was charged for services yet my internet was off
Helpful (0)
Replies (3)0
Replies (3)
Mweb's replyOfficial
07 Sept 2026, 12:12Hi James,
We understand your concern regarding being billed for a service while your internet connection was unavailable. Situations involving account charges can be particularly frustrating when there is uncer*****y around what was billed and why. We'd appreciate the opportunity to review the matter and provide clarity. If you still require assistance, please send us a direct message via Hello Peter with more information regarding your query, including the amount being disputed, the billing period in question, and any other relevant details. We'll gladly take a closer look and determine the best way forward.
Kind regards,
Mweb Team
We understand your concern regarding being billed for a service while your internet connection was unavailable. Situations involving account charges can be particularly frustrating when there is uncer*****y around what was billed and why. We'd appreciate the opportunity to review the matter and provide clarity. If you still require assistance, please send us a direct message via Hello Peter with more information regarding your query, including the amount being disputed, the billing period in question, and any other relevant details. We'll gladly take a closer look and determine the best way forward.
Kind regards,
Mweb Team
Mweb's reply07 Sept 2026, 12:12
Official
Hi James,
We understand your concern regarding being billed for a service while your internet connection was unavailable. Situations involving account charges can be particularly frustrating when there is uncer*****y around what was billed and why. We'd appreciate the opportunity to review the matter and provide clarity. If you still require assistance, please send us a direct message via Hello Peter with more information regarding your query, including the amount being disputed, the billing period in question, and any other relevant details. We'll gladly take a closer look and determine the best way forward.
Kind regards,
Mweb Team
We understand your concern regarding being billed for a service while your internet connection was unavailable. Situations involving account charges can be particularly frustrating when there is uncer*****y around what was billed and why. We'd appreciate the opportunity to review the matter and provide clarity. If you still require assistance, please send us a direct message via Hello Peter with more information regarding your query, including the amount being disputed, the billing period in question, and any other relevant details. We'll gladly take a closer look and determine the best way forward.
Kind regards,
Mweb Team
JE
James E's updateReviewer Update
07 Sept 2026, 13:53Plz contact me on ***, I dont see why we need to email as u can call me at any tim
JE
James E's update07 Sept 2026, 13:53
Reviewer Update
Plz contact me on ***, I dont see why we need to email as u can call me at any tim
Mweb's replyOfficial
07 Sept 2026, 15:14Hello James
We have arranged for a Billing support call back from our Collections teams to review the account and call you to discuss the account status and the billing going forward.
Kind regards,
The Mweb Team
We have arranged for a Billing support call back from our Collections teams to review the account and call you to discuss the account status and the billing going forward.
Kind regards,
The Mweb Team
Mweb's reply07 Sept 2026, 15:14
Official
Hello James
We have arranged for a Billing support call back from our Collections teams to review the account and call you to discuss the account status and the billing going forward.
Kind regards,
The Mweb Team
We have arranged for a Billing support call back from our Collections teams to review the account and call you to discuss the account status and the billing going forward.
Kind regards,
The Mweb Team