Worst service! *****ing money! Non-existent customer care!

Terrible service (not that I received any service from them ever) !! If I could rate minus stars I would. On 24 November I paid R800 as requested by them for the activation of my account. I then received an sms that asked me to update my banking details, which I did. Received the same sms again and I updated the banking details again and took a screenshot. Every time I phoned either no one answered or if someone answered they did not know how to assist me and said that they will transfer my call and then they put the phone down, this cost me A LOT of airtime. Emails are unmanned so no one replies on that, I contacted them via facebook, they keep telling me that they will sort out the problem and that someone will contact me, no one ever does. Till this day, I have not received my router, no one has contacted me to try and solve the problem and I have not been refunded. This is a major issue. MWEB is a big company but clearly they do not care about their customers at all. I will not recommend anyone to sign up with them!