1 reviews | Active since Oct 2017
Worst service received to date.
Calling mweb for weeks on end. The same story every time. ADSL line is a complete disaster, high distortion, no dial tone and so forth. We are on the 4mbit package and at the moment only receiving 0.65mbit. Neither Mweb nor Telkom are giving any feedback or answers. Complete waste of money. Worst customer service after numerous amount of time, effort and money spend out of my own pocket.
Good day Tiaan. Spc
Thank you for taking the time to raise your concerns.
You called in after logging the Hello Peter and liaised with one of our managers via our Technical Call centre.
She has since escalated your query and we have done so as well.
The line fault is still open and there has been no further feedback from Telkom as yet. I have requested that we follow up with them and provide you feedback.
Please bear with us during this time.
Kind regards
MWEB Client services
Good day Tiaan. Spc
Thank you for taking the time to raise your concerns.
You called in after logging the Hello Peter and liaised with one of our managers via our Technical Call centre.
She has since escalated your query and we have done so as well.
The line fault is still open and there has been no further feedback from Telkom as yet. I have requested that we follow up with them and provide you feedback.
Please bear with us during this time.
Kind regards
MWEB Client services
Good Day Tiaan. Spc,
Thank you very much for your feedback, we are glad that the issue has been addressed.
Please do feel free to make contact with us, if you have any issues in future.
Have a great day!!
Kind regards
MWEB Client Services
Good Day Tiaan. Spc,
Thank you very much for your feedback, we are glad that the issue has been addressed.
Please do feel free to make contact with us, if you have any issues in future.
Have a great day!!
Kind regards
MWEB Client Services