K
Kgotso
1 reviews | Active since Nov 2025
05 Sept 2026, 11:19
Worst service provided
Worst service provider, if you are looking to use them, please prepare for atleast a month and a half before you get connection. When you call them they all give you a run around with their agents.
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Replies (1)
Mweb's replyOfficial
07 Sept 2026, 10:51Hi Kgotso,
We understand frustrating it must have been for your sign-up journey to feel longer and more complicated than expected. Starting a new service should be a smooth and straightforward experience, and can appreciate how repeated interactions and uncer*****y around progress may have affected your confidence in the process. We can see that you have been in contact with our agents and that your order is progressing. The team handling your order remains actively engaged and is committed to seeing it through to completion while working towards providing you with a better experience going forward. Your feedback has been taken seriously and will be shared with our Service Quality Team for review and improvement. We value insights such as yours and remain committed to delivering a level of service that meets our customers' expectations.Should you require further assistance, please feel free to reach out to us via a direct message on Hello Peter, and we'll gladly assist further.
Kind regards,
Mweb Team
We understand frustrating it must have been for your sign-up journey to feel longer and more complicated than expected. Starting a new service should be a smooth and straightforward experience, and can appreciate how repeated interactions and uncer*****y around progress may have affected your confidence in the process. We can see that you have been in contact with our agents and that your order is progressing. The team handling your order remains actively engaged and is committed to seeing it through to completion while working towards providing you with a better experience going forward. Your feedback has been taken seriously and will be shared with our Service Quality Team for review and improvement. We value insights such as yours and remain committed to delivering a level of service that meets our customers' expectations.Should you require further assistance, please feel free to reach out to us via a direct message on Hello Peter, and we'll gladly assist further.
Kind regards,
Mweb Team
Mweb's reply07 Sept 2026, 10:51
Official
Hi Kgotso,
We understand frustrating it must have been for your sign-up journey to feel longer and more complicated than expected. Starting a new service should be a smooth and straightforward experience, and can appreciate how repeated interactions and uncer*****y around progress may have affected your confidence in the process. We can see that you have been in contact with our agents and that your order is progressing. The team handling your order remains actively engaged and is committed to seeing it through to completion while working towards providing you with a better experience going forward. Your feedback has been taken seriously and will be shared with our Service Quality Team for review and improvement. We value insights such as yours and remain committed to delivering a level of service that meets our customers' expectations.Should you require further assistance, please feel free to reach out to us via a direct message on Hello Peter, and we'll gladly assist further.
Kind regards,
Mweb Team
We understand frustrating it must have been for your sign-up journey to feel longer and more complicated than expected. Starting a new service should be a smooth and straightforward experience, and can appreciate how repeated interactions and uncer*****y around progress may have affected your confidence in the process. We can see that you have been in contact with our agents and that your order is progressing. The team handling your order remains actively engaged and is committed to seeing it through to completion while working towards providing you with a better experience going forward. Your feedback has been taken seriously and will be shared with our Service Quality Team for review and improvement. We value insights such as yours and remain committed to delivering a level of service that meets our customers' expectations.Should you require further assistance, please feel free to reach out to us via a direct message on Hello Peter, and we'll gladly assist further.
Kind regards,
Mweb Team