Worst service in the world

Item: Mweb
Rating: 1
Author: WESLEY B

I've canceled my subscription with mweb ask for a refund the debit my account didn't don't want to give my refund I've been asking since the 20th of January it's now the11March I haven't received my refund said it will take 10 to 15 working days but still no refund

Helpful (0)

Replies (1)

Mweb's replyOfficial

11 Mar 2026, 14:57

Hi Wesley, thank you for your message. We understand how frustrating it must be to wait for your refund since January and not yet see it reflected in your account.

Please be advised that your query is currently with our complaints team, who are reviewing the matter and working to ensure your refund is processed.

We appreciate your patience while the team addresses this issue and will provide feedback as soon as possible. U^

Mweb's reply11 Mar 2026, 14:57

Official

Hi Wesley, thank you for your message. We understand how frustrating it must be to wait for your refund since January and not yet see it reflected in your account.

Please be advised that your query is currently with our complaints team, who are reviewing the matter and working to ensure your refund is processed.

We appreciate your patience while the team addresses this issue and will provide feedback as soon as possible. U^