1 reviews | Active since Jan 2023
Worst Service from MWEB.
Worst service ever from MWEB, my line went down on Friday the 30th and up until now i didn't receive any assistance from them. Every time you phone in you must wait 30+ min for a technician that still can't assistance you or give you feedback on your problem.
They are the ISP and are not able to assist you as their client, every time they blame the 3rd party. They also can't give you a contact number of the 3rd party. They also can't give you a Supervisor or Manager to speak to and the technician are very rude.
Now i was informed that i must wait until Tuesday for assistance as they don't have any technician available, i am busy loosing money and they don't care at all.... They also are still taking full payments even if your where off for 24+hr..
