JM
Jerome M

1 reviews | Active since Jan 2026

12 Jan 2026, 07:21

Worst service

Worst service recieved this week Worst experience received this past week from Mweb, no fibre for 3 days, wasted over 400 mins in calls, you either get disconnected or you hold as caller number 1 for 20 mins, only to be answered. By a technician this morning who sounds like they are sleeping and then tells u after 1 hour of waiting they can't hear you but I can hear them very clear on my end. The technician ends up cutting the call on you. You dial back and the whole nonsense starts again, holding for 30 plus mins and still no help. The live chat is opened for more than 1 hour and still no reply from a technical support team

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