WORST SERVICE EVER, SHAME ON YOU MWEB AND NICHOLE..!!

If I can give zero stars, I will. I tried calling MWEB on numerous occasions for urgent technical support, but received no response, not via the support number nor the website. Then I tried to get help via the chat bot who could also not assist. After requesting the chat to find a technical person to call me to assist me with the syncing of my MWEB inbox server with my laptop, the call from MWEB finally only came after 10 days when I was not at my laptop. A suitable date and time for a call back was then telephonically agreed upon between Nichole from MWEB and myself, but she never called. Once again I could not get through to MWEB to make contact with any support person. All I can say is that MWEB does not provide any technical support and that I am absolutely disgusted. So much for all the artificial intelligence out there, what has happened to service and support by human beings??? Shame on you MWEB, is this is how you treat your loyal customers of 20 years?? I am livid