Worst service ever seen in my life

Since the 6th of January, I have been without any Internet. I would like to be very clear that NO responses that are of use has been given. After numerous promises to get back to me, NONE have been net, nor any attempts to have been made to give me feedback. I am at the boiling point. I do not want to be contacted by any one in this department. What I want is a working internet connection and someone to contact me can and are willing to actually see this through. I am not interested in having any other delays. Moving to afrihost or even telkom (again) as such service ia unheard of! Should there be more than one complaint to be chosen I would have...