Worst Service Ever!!!

I switched ISP's. On the morning of the 1 December I contacted mweb as soon as their lines opened at 8am to get things into motion. I was told that Vumatel has confirmed that my previous ISP has indeed been cancelled. With this information Mweb then dispatched my router. I then got a call from Vumatel asking whether they can do installation on the 3 December. I rep**** by saying that installation is not required. I only require a service change. The next day 2 December I received the router and immediately contacted Mweb to find out how far they are with my activation. I made another couple of calls the same day as I urgently required internet in order work from home. I was told my a Norma that it was escalated to the manager and I would get a call back the next day as it is after 4pm and they close at 5pm. The next morning 3 December I didn't receive any call and called up Mweb again. I had to call them up again and every call takes about 30mins from my cell phone. I wanted to know where the hold up was and they told it was with Vumatel. I waited for half a day and still no one called me. I then called Mweb again and this time a fami**** person (Norma) picked up and advised that there was nothing further that she can do and reminded me that they were still within SLA. I waited and towards the end of the day decided to call Vumatel myself and discovered that the incorrect order was put through and that Mweb needed to cancel that order first. At this stage I was furious and called Mweb again. This time the person who picked up told me that the incorrect order was cancelled and a new order was put through at 8am in the morning which no one at Mweb disclosed to me and everyone I spoke to was trying to cover it up. I then insisted on to speak to a manager and was then told that the manager is in a meeting and they will be closing at 5pm. I then said that the manager needs to call me between 8-9am the next morning. The manager, Carmen Lombard did not call me the next morning. I called at 9am and waited half an hour on the line again and left a message for her to call me. At 10.30 I called again and waited another15mins on the line and as I was talking to someone the call cut. I have had it with them. Worst service that I have experienced. I should never have cancelled with my previous ISP. I would NOT recommend Mweb to anyone!!! This was their error and they need to fix it. Not one person has called me back. I have made numerours calls from cell phone at least 3 to 4 calls per day and they can't be bothered. Pathetic!!!