Worst Service Ever

Mweb and there pathetic service, to take a new product they are very quick to phone you 101 times yet to provide assistance you have to hold on for 40+ minutes yet to no avail.

My fibre has been installed on the 18.10.19, to date it has not been activated. The mweb call centre staff are just a waste of time as they transfer you from pillar to post not knowing what exactly needs to be done. Is this the kind of service that you provide to paying customers??? Kindly contact me urgently to cancel the product as i will not pay for a contract whereby your customer service is so pathetic.