Worst service ever

Horrible horrible experience. If I could give 0 stars I would. We recently decided to downgrade the 100mps line to a 50mps line, it has now been 2 weeks with no WiFi, and everyday we call its a different story. Sales blaming technical, technical blaming sales, no accountability and no answers. We have not had WiFi for 2 weeks and this seems like it will go on for who knows how long, yet we are still expected to pay for the internet connection for the month.

My mother and I have remote jobs and work from home, we have now had to spend over R1000 on buying data just to get through the day and do our jobs.

The support staff either are not willing to help or just have no clue as to what is happening.

Worst experience ever. Don’t ever go with Mweb