Worst service ever

I am appalled by the service in mweb. Over the last month, I have struggled for about 15 days without internet. I have spent over R300 on airtime alone to try to get through to your call centre, which often takes more than 30 minutes to get through to someone. Never mind the amount of money I have had to spend on data. I work from home and internet access is essential. I feel beyond disappointed and have gotten to the point where don't have money to follow up anymore.